ISO-9001

Quality management and continuous improvement

The ISO-9001 Quality Management System standard is the one which is recognised worldwide. Once your organisation has been certificated, it provides your customers with the positive assurance that they will get the best service from your organisation — in the delivery of products, of services, of professional advice, etc. It also enables your staff to be proud of the organisation they work for, and continually to look for ways to do their work better.

It is a major improvement on the earlier versions of the standard (ISO 9001/2:1994 and BS 5750), because it is based on a proper business model, is easily adapted to any kind of business or professional operation, and focuses on your objectives and on the satisfaction of your customers.

Quality systems must be flexible

The aim of Morton Hodson is to provide a flexible approach in assisting organisations to achieve certification. The benefits of Morton Hodson helping you in this task are:

the production of a Quality Management System that is a powerful management tool
the production of the system so that it fits your organisation perfectly, and so that you have complete ownership of it
cost-effective resources — our expertise will save you time
confidence that your new system will comply with the new standard

Positive benefits

With you we will look for benefits across your organisation:

improve your management systems
improve the efficiency of your operation
improve your customers’ satisfaction
improve your documentation
improve your forward planning
improve your future growth potential
improve communication internally and externally
improve your risk management